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15th Annual Conference - Anaheim/Garden Grove, CA  September 3-6, 2003

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Spellbinding Sessions

 

 

1 OPENING SESSION---- Secrets of the Top Wizards:  How Successful City/County Managers Integrate Communications & Marketing Responsibilities into the Organizational Culture

Three of the best professional leaders in local government reveal how they apply effective communications and marketing techniques to new security issues and shrinking revenue streams.  Crisis communications planning, coordination of communication efforts, media briefings and development of key messages will be discussed.  Savvy organizations recognize the importance of increasing performance through better understanding of both internal and external communications.

2.  40 Magical Ideas In 40 Minutes
 
Learn some invaluable tricks of the communications and marketing trade as five experts in presentations/speeches, media relations, web site development, advertising/marketing and internal communications share eight new ideas each.  This fun, fast-paced format rotates between the presenters, as they describe their ideas in one minute or less.
 
3.  Weave a Better Web:  Writing Web Copy that Works
 
Does your website communicate? Is the content read?  Learn the fine art of writing for the web and how it differs from preparing copy for print media. 
 
4.  "Sleight of Hand" Techniques For Encouraging the Media to Use Your Website
 
It's no illusion:  creating a well-organized, content-rich web site can help you successfully communicate your messages to the media.  Discover how to add a useful media information section to your web site:  reporters will thank you!
 
5.  Nothing Up Our Sleeves:  Wacky Ideas IV
 
Last year you told us you missed the session focused on fun communications and marketing ideas that pushed the envelope of city/county programs to new levels. Back by popular demand, is this high-energy creative session that will take you to new heights.
 
6.  Cast a Spell for Exceptional Time Management
 
In today's fast-paced business environment, it's essential to organize and use your time effectively.  Learn specific skills and techniques to dramatically improve your productivity.
 
7.  Enchant Your Boss:  What Does the City/County Manager Expect From The Communications and Marketing Professional?
 
This session will provide a template of key considerations for achieving success in your work.  Join a frank discussion of the critical skills and knowledge a communications and marketing person needs to assist the Chief Manager.
 
8.  Work Your Magic:  Nine Steps for Successful Local Government Marketing
 
Learn a step-by-step process for developing creative marketing plans.  Find out how the nine-step process can yield innovative, targeted marketing strategies that capture attention and move citizens to action.
 
9.  Bewitching E-Mail:  How to Write and Design Outstanding Messages
 
Discover the essential elements of effective e-mail.  Ponder such issues as:  How quickly can the reader grasp the message?  Is it easy to read?  Have you varied the sentence length to make the message more interesting?  How does writing an e-mail message differ from preparing print communications?
 
10.  More than a Sorcerer's Apprentice:  Communications Management -- Planning, Organizing, Budgeting, Staffing and Controlling
 
Will you have the resources you need next year to do your communications and marketing job? In three years? This session will help you design and implement a planning and control process.  Learn critical management survival techniques.
 
11.  Little Shop of Magic:  Best Practices in the Lean Communications Operation
 
When it comes to communications and marketing in your organization, are you the lone "magician?"  Does your organization support a lean shop but expect the services of a department? Learn how you as a one-person operation can set priorities to get the most bang for your organization's buck.
 
12.  Pulling Rabbits From a Hat:  Turning Challenges into Opportunities for Successful State of the City/County Presentations
 
Is your annual report boring?  Learn how to deliver mandated reports in an innovative and appealing format.  This session will focus on the latest technological tools and why a fresh approach is essential.
 
13.  Charm Your Audience:  Delivering Better Presentations and Speeches
 
Learn some tried-and-true techniques for sharpening your speech-making skills. Find out how to connect with your audience, drop nervous habits and get others to listen.
 
14.  Teaching New Tricks -- Using Brand Techniques
 
Have you ever wondered how some communities have been able to make their jurisdiction a "branded " city or county while others fall short of differentiating their government and its services?  Learn how your community can become " branded" and gain a unique, positive reputation, regardless of the size of your city/county budget.
 
15.  The Mysterious Art of Developing Marketing Plans for Services & Events
 
Event planning and service programming have changed dramatically due to technology and competitive pressure. Whether you have to market a ribbon-cutting event, your web site, government access cable television channel or a new service, learn how to develop award-winning marketing plans tailored to your jurisdiction's needs.
 
16.  Dealing With a Hex:  Managing Crisis After the Initial Incident
 
While many organizations now have crisis communications plans, there is also a need for continuing proactive communication to build trust and continued support in local government's ability to handle the long-term effects of an incident.  Hear from experienced professionals what can go wrong in the long-term management of a crisis, and how to communicate right the first time.
 
17.  High Tech Wizardry:  Improving the Employee Intranet
 
Is your intranet helping employees understand their jobs and responsibilities? Is it building commitment to your agency? Learn how this tool can be used for more than simply dispensing information, and how an intranet can help build employee morale and productivity.
 
18.  Abracadabra!  Build a Cable Channel from the Group Up
 
Learn how to establish a government access cable television channel and take it to the highest levels of successful cable access television.
 
19.  Conjuring Cash:  Dealing with Grants and Sponsorships
 
Gain a better understanding of how to attract funds from partners in tough economic times.  Learn strategies for maximizing contributions and program opportunity values for the stakeholders.
 
20.  Fascinating Film Festival:  The Best in Government TV
 
How can you maximize the powerful resource of television to create programs that keep your community informed and educated?  Award-winning local agencies will share their secrets of success and video clips of the best of the best.
 
21.  Voodoo Economics:  Reacting to Current Economic Realities
 
Your budget has been cut.  How you react can make or break your communications program.  Think strategically; where can you save money without compromising quality?  How can technology help add to your effectiveness?  Are all your initiatives returning reasonable achievements? This session will give you the tools for implementing constructive change.
 
22.  Prestidigitation and the Press:  Getting the Ink
 
Attracting positive media coverage on important issues is a top priority for all communicators.  In today's society it's not enough to tell the truth and keep spokespeople on message.  This session will demonstrate how to build cooperative relationships with the media that result in balanced and accurate reporting.
 
23.  Dispelling the Hocus Pocus:  Dealing with Ballot Issues
 
Increasingly local government is faced with communicating the facts of ballot issues.  Learn from 3CMA member professionals the successes and pitfalls they have experienced in the front lines of these battles.
 
24.  Polishing Up Your Crystal Ball (3 hour session)
 
Do you feel the media just doesn't "get it" when covering your agency?  Do comments in the media usually reflect what the reported wanted to say versus what your spokesperson actually said?  In this interactive session, you'll learn how to prepare for the interview by developing key messages; continually and effectively delivering your message in every interview; and pitching stories that get your message across.  Turning negatives to positives, your rights and responsibilities, and other interview techniques round out this invaluable session that goes beyond "media training."  You'll also learn how to pass along these lessons to your agency's other spokespersons.
 

 

 

 

3CMA * P.O. Box 20278  *  Washington-Dulles International Airport  *  Washington, D.C. 20041
Phone: (703) 707-0830   *    Fax: (703) 707-0867
E-Mail:
info@3cma.org * http://www.3cma.org

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