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3CMA City-County Communications and Marketing Association - Home Page

PO Box 20278
Washington, DC 20041
Phone: (703) 707-0830
Fax: (703) 707-0867
E-Mail 3CMA
Current "Help, Please" Questions
Expansion of Social Media Accounts
Kathy Gilwit, Assistant to the City Manager/Communications & Marketing Manager, City of New Rochelle, New York writes:
"We are looking to expand the social media accounts for the City of New Rochelle. Right now we have accounts for the City and a few departments. We are thinking in our expansion that we would keep it at the department level (Economic Development) rather than an individual within the department (Business Ambassador). Right now the only individuals who have individual accounts are the mayor and some members of City Council. Can I hear from my savvy colleagues as to what approach they take? Thanks!"
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Policy for Translating Government Communications Into Other Languages
Anne Curtis, Chief Communications Officer, Town of Herndon, Virginia writes:
"Here in Herndon we are contemplating development of a policy that dictates when and how government communications will be translated into other languages – primarily Spanish, but others as well. Research into surrounding counties and municipalities reveals that very few local governments have policies like this. Thanks in advance for any guidance?"
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