Job Posting - PIO
Implement and manage a comprehensive communications, public affairs and marketing program for the City. Oversees public information and educational programs to create an enhanced understanding and awareness of the City’s programs, services, special events and projects. Expand the community’s outlook, enhance the city’s image and public’s perception and confidence of the city. City spokesperson to actively communicate, engage and seek feedback with residents, businesses and visitors. Assists City Council to engage citizens. Serves as a resource to the public for all City related information. Assists departments in communicating with the public and media regarding programs and services. Makes recommendations on strategic direction for the City’s communication and marketing efforts.
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
City spokesperson providing information to citizens, responding to citizen requests and concerns, and any media request for information, and publishing news releases.
Coordinate public information and assist all staff with interagency issues related to emergency management for the community.
Reach out to neighborhoods, council members, and City staff; respond to citizen and business questions regarding events; may review and process event applications; schedule event meetings; provide follow-up information and notification to applicants; mediate and facilitate neighborhood disputes.
Work closely and engage city departments on information distribution and increase marketing as needed; connect goals and objectives of the City Council to community organizations.
Coordinate responses to various social media pages such as Facebook and Twitter accounts with City leaders; research responses and forward to appropriate division or department as necessary; update and maintain the City website.
Assist with organization, implementation, and maintenance of various educational programs, speakers and participants.
Research and prepare letters, talking points or other material for staff and/or elected officials. Prepare and submit award applications national and local; conduct various city surveys.
Support the City’s policies, goals and objectives and work with management and other staff to ethically achieve such goals and objectives; ensure compliance with safety procedures.
Knowledge and Skills
Demonstrated Knowledge of:
City and Department procedures, policies and guidelines; City Code.
Operating a personal computer utilizing standard software such as Microsoft Office and some specialized software; functioning standard equipment.
Assessing, prioritizing and completing multiple tasks and demands simultaneously.
Conflict negotiation and problem solving techniques and methods.
Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work; communicating clearly and concisely.
Addressing the public and presenting to various organizations and groups; writing press releases.
Planning and managing projects; navigating social media websites; website administration.
Graduation from a college or university accredited by an agency recognized by the U.S. Secretary of Education or Council for Higher Education Accreditation (CHEA) with a Bachelor’s degree and four (4) years paid fulltime experience in media coverage, communications, facilitation and community outreach programs; OR an equivalent combination of education and experience.
License, Certification and/or Special Requirements
Candidates who are selected for appointment are required to be fingerprinted, if 18 or older; successfully complete a background investigation, employment verification and may be subject to a drug test, medical, polygraph and/or psychological evaluation. Candidates who are appointed will be required to possess a valid driver’s license to operate a vehicle in the state or meet the transportation needs of the position.
Physical Demands and Working Environment
Work is performed in a standard office environment and may include some outdoor work at special events, in varying temperatures. May require frequent sitting and continuous operation of a personal computer. May be required to perform a full range of motion with lifting and/or carrying items weighing up to 25 pounds.
Complete details can be found in the Member Services section of the 3CMA Website.