About the Department
The City Manager's Office provides strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community's needs.
Under the Council-Manager form of government, the City Manager’s Office has overall responsibility for the day-to-day oversight and management of 19 City departments and offices and 6,000 employees. The Communications Office is a part of the City Manager’s Office.
Positions & Duties
We’re looking for a sharp, savvy, and seasoned communicator who can use everything in the communications toolkit to help us tell the San José story creatively and effectively and lead the City’s communications teams to successfully reach our audiences and achieve our goals.
Why Communications for San José?
You can help us tell our story to a broad range audiences, ranging from the grassroots and neighborhoods to industry leaders and boardrooms.
Our strategic aim is to share our story broadly to build trust, attract talent, draw private investment, and support a vibrant San José community and economy. We strongly support civic engagement and ensure a transparent and responsive organization through meaningful two-way communication between City Hall and the residents and businesses of our community.
So, what will I do every day?
Under the direction of the City’s Director of Communications,you will be responsible for the day-to-day operations of Citywide communications programs and projects, supporting and coordinating with City departments that range from airports to zoos, and developing and carrying out our comprehensive communications strategies.
You will identify and promote the City’s achievements, innovations, and public policy goals across all appropriate channels. These include news media of all types, speaking opportunities and thought leader programs, presentations, direct mail and advertising, special events, and the entire realm web, online platforms, and social media.
You will also manage the team’s service contracts with vendors providing strategic communications support, content and collateral production, and advertising.
What will make you the ideal candidate?
Here’s what we’re looking for: You have a successful record of developing and managing comprehensive communications and marketing programs, ideally in a local government setting. You have strong analytical skills and be comfortable with data, detail, policy, and research. You’re practical and resourceful to find effective ways to get tell our story in the right way for the right audience at the right time.
Naturally, you are an outstanding communicator. That means you can write persuasively under deadline, edit with confidence, and ensure accuracy and clarity. You’re completely comfortable with preparing and executing communications strategies using all channels, platforms and technology, including social media, video, paid and earned media. You have great interpersonal and speaking skills and can relate well to people of all types, levels, and backgrounds.
You’re able to take charge of complex projects and manage issues to successful conclusions; you’re comfortable using technology to achieve communications goals; and you’re experienced and well-versed in web content management.
You are curious and have strong desire to learn, grow, and challenge the status quo with facts, reason, and passion. You don’t wait for direction because you’re always seeking opportunities to tell our story, now.
And you have a thirst for public service, a knowledge of public policy, a deep understanding and experience with news media, and a dedication to help us improve the quality of life for the people of our community.