3CMA Job Posting - Director of Communications and Media Relations

Director of Communications and Media Relations

Oversees the City’s municipal channel and is responsible for its content to include creating, writing, editing and collecting information to be broadcast. Acts as the community and media relations liaison for city employees and the media.  Creates and tracks all press releases and media content for the City. Directs, manages, and assists on special events for the City. Interacts with citizens regarding complaints, inquiries and requests routing to appropriate personnel, providing response, and tracking progress Performs as Public Information Officer in emergencies and is responsible for publication of newsletter and other public information. 

Principal Duties and Responsibilities

  1. Oversees media relations in cooperation with City Manager.  Assists departments with emergency press releases, prepares press releases, coordinates and creates the City Matters newsletter. Assists in training personnel in media training. 
  2. Oversees Holiday activities, Memorial Day, Veteran’s Day activities and other special events.  
  3. Develops public outreach programs as needed.  
  4. Represents the City at various local organizations.
  5. Assists citizens with complaints, inquiries, and requests for proclamations, ribbon-cutting ceremonies, etc.  Follows up on complaints with appropriate department until resolved. Processes citizen’s requests for information consistent with the Texas Open Records Act.
  6. Assists departments in photography and videography needs.  
  7. Prepares and proofreads a variety of documents including general correspondence, agendas, and minutes. Enters data and information into software programs. 
  8. Responsible for managing the two way flow of information between the City organization and its citizens to help them be more aware of and understand the City services, policies, and to gather information from the citizens to allow the City to make citizen-responsive decisions.
  9. Edits a bi-monthly citizen newsletter, City Matters.  Coordinates layout of copy and photographs in cooperation with City departments.
  10. Researches, writes, edits, and prints information to employees in a newsletter format.
  11. Conducts public education programs and presentations.
  12. Manages media related activities, including preparing and coordinating City-wide press releases for distribution to the media.  Assists departments with advertising needs, including billboards, television and radio spots and internet ads.
  13. Assists as needed City departments in the production of publications, brochures, and communication pieces.
  14. Directs the programming and operations of the City television station.  Coordinates the administration and acquisition of all City audio-visual equipment.
  15. Consults with and advise elected officials and management staff in their role as communicators.
  16. Facilitates public communications for the City Emergency Operations Center.
  17. Responsible for the City’s tourism HOT (Hotel Occupancy Taxes) fund marketing. 
  18. Organizes and produces special media events such as press conferences, ground breakings, ribbon cuttings, and other special projects as assigned by the City Administrator.
  19. Develops program budget and guidelines.
  20. Serves as liaison and represent the City with other external agencies as needed.
  21. Responsible for PIO portion of City’s web page.
  22. Oversees the content of the City’s website.

Minimum Education, Certification, and Experience Requirements

Bachelor’s degree in Media Relations, English, Journalism or an equivalent degree or equivalent work experience including two years of work experience per year of college (8 years experience) with proven competence in a similar job.  Seven or more years experience or knowledge of office management and/or media/public relations or associated field.  

Skills, Knowledge, and Abilities

Skilled in written and verbal communication. Ability to communicate effectively.  Must possess advanced computer skills in word processing, power point, and other media or layout programs. Ability to educate and provide training as needed. Knowledge of City operations.  Advanced skills in videography and video editing, photography and publication programs such as Quark or Indesign.

Complete details available in the Member Services area of the 3CMA Website.

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